How can I contact Customer Service?

Find your answer in our Frequently Asked Questions or get in touch with Customer Service by submitting your inquiry via the online contact form on our Service & Contact page. To use the contact form, log in to your account using your email and password. Don't have an account yet? Log in using your booking number and e-mail address instead.

Our FAQs are a great way to get quick answers to your customer service questions. Visit our main Customer Service page or click on the link above and scroll down to find answers to questions about:

• Online check-in questions: How can I check-in online? Can I check in online when I am abroad?...
• Changes: Can I change my flight? How much does it cost to change my flight?...
• Cancellations: How can I cancel my booking? What are the costs of cancelling my booking?...

Other categories will address questions and answers about travel logistics, including seat reservations, airline schedule changes, luggage, and travel documents.